Personal Injury — Capture Every Lead. Track Every Deadline.
Personal injury practices live and die by response time and statute of limitations tracking. Intakit's intelligence monitors every deadline, organizes medical records, and drafts demand letters so your attorneys can focus on winning cases instead of chasing paperwork.
Challenges in Personal Injury Practice
- Missed SOL Deadlines
- Statute of limitations varies by state and cause of action. A single missed deadline can mean malpractice liability and a lost case for your client.
- Document-Heavy Intake
- Medical records, police reports, insurance cards, photos of injuries and damage. Collecting and organizing intake documents from injured clients is overwhelming.
- Treatment Tracking
- Following up on ongoing medical treatment, tracking providers, and maintaining organized records across multiple specialists slows your team down.
- Insurance Follow-Up
- Constant back-and-forth with insurance adjusters on claims status, lien amounts, and settlement offers eats hours of paralegal time every week.
How Intakit Helps
- SOL Calculator & Monitoring
- Automatically calculates statute of limitations for Federal courts and 10 state jurisdictions across 7 causes of action. Sends escalating alerts at 180, 90, 30, and 7 days before expiration.
- Medical Record Tracking
- Organizes medical records by provider, date, and treatment type. AI extraction pulls key details from uploaded records and flags gaps in documentation.
- Demand Letter Drafting
- AI generates first-draft demand letters using case facts, medical specials, and jurisdiction-specific templates. Attorneys review and refine, saving hours per case.
- Lien Tracking
- Tracks all medical liens, subrogation claims, and third-party liens in one place. Calculates net settlement proceeds automatically.
- Settlement Calculator
- Data-driven settlement evaluation considering medical specials, pain and suffering multipliers, comparative fault, and jurisdiction-specific factors.
- Insurance Communication
- AI drafts professional correspondence with insurance adjusters. Templates for initial claim letters, demand packages, and settlement negotiations.
Results
- SOL Compliance: 11
- Jurisdictions with automated deadline tracking and escalating alerts
- Response Time: <2 min
- From lead inquiry to professional first response
- Document Collection: Automated
- Practice-specific checklists with automatic follow-up
- Intake Processing: Instant
- AI classification and routing eliminates manual sorting
Available Templates
- Demand Letter Template
- Medical Records Authorization
- Client Intake Questionnaire
- Settlement Breakdown Worksheet
- Property Damage Demand
- Insurance Claim Letter
How DONNA Powers Personal Injury Preparedness
DONNA is Intakit's governed intelligence layer — it notices what changed across your firm's personal injury matters, keeps context coherent across email, calls, SMS, and documents, and prepares the next useful work before attorneys ask. For personal injury practices, this means less time chasing documents and reconstructing status, and more time on substantive legal work.
This is what matter preparedness looks like in practice: every active matter has a continuously updated picture of what's ready, what's missing, and what should happen next. Attorneys start the day with that picture already assembled — no reconstruction required.
Frequently Asked Questions
- Why do personal injury firms miss statute of limitations deadlines?
- Statute of limitations deadlines slip because they vary by state, cause of action, and discovery rules — and most firms track them manually in spreadsheets or calendars that nobody audits until it's too late. Intakit automatically calculates SOL deadlines based on the incident date, jurisdiction, and cause of action. It currently supports Federal courts and 10 state jurisdictions (FL, CA, TX, NY, IL, PA, OH, GA, NC, NJ) across 7 causes of action including negligence, premises liability, product liability, and medical malpractice. Escalating alerts notify your team at 180, 90, 30, and 7 days before expiration.
- How do law firms keep medical records organized across dozens of PI cases?
- Most PI firms drown in medical records — hundreds of pages per case from multiple providers, with no consistent way to index or cross-reference them. Records get misfiled, gaps go unnoticed, and paralegals spend hours just sorting paper. When medical records are uploaded, Intakit's AI extracts provider names, dates of service, diagnoses, and treatment types. Records are organized chronologically and by provider in your case's Google Drive folder. The system also flags gaps in treatment documentation.
- What's the fastest way to draft a demand letter for a personal injury case?
- Demand letters are one of the most time-consuming documents in PI practice — each one requires pulling together medical specials, liability facts, and jurisdiction-specific language from scratch. Intakit generates first-draft demand letters using your case facts, medical specials, and jurisdiction-specific templates. These are review-ready drafts that attorneys refine before sending. The AI considers medical specials, pain and suffering multipliers, and comparable settlement data.
- Why do personal injury attorneys spend so much time on admin instead of cases?
- PI practices are uniquely admin-heavy: every case needs intake forms, medical record requests, insurance correspondence, lien tracking, and deadline monitoring. Without automation, attorneys and paralegals spend more time on paperwork than on case strategy. Intakit keeps those readiness tasks moving in the background — handling intake processing, document organization, and routine correspondence — so attorneys can focus on case strategy and client relationships rather than administrative drag.
Learn More
- What Is Intakit? — A plain-English explainer of the platform.
- What Is DONNA? — How the governed intelligence layer works.
- What Is Matter Preparedness? — The category Intakit is built around.
- Intakit vs Clio — System of record vs. preparedness layer.
- Intakit Answer Center — Detailed explanations of every concept.