AI Email Triage for Law Firms

Intakit's AI email triage engine classifies every inbound email by intent, surfaces deadlines, detects opposing counsel, and drafts professional responses — all with full audit-trail compliance.

Intent Classification

Every inbound email is classified into one of 7 intent categories — new case inquiry, court notice, client update, opposing counsel, document delivery, billing, and general correspondence — so it lands in the right queue instantly.

Opposing Counsel Detection

A three-layer safety net scans every sender for law firm domains, attorney title keywords, and known opposing party names. If any layer triggers, auto-send is blocked and the email is forced to draft.

Deadline Extraction

Statute of limitations dates, hearing times, and filing deadlines are pulled from email bodies and attachments, then synced to your calendar with configurable advance warnings.

Sentiment Analysis

Hostile or emotionally escalated emails are automatically flagged and routed to a senior attorney's review queue. No auto-responses go out on high-tension correspondence.

AI Draft Responses

For routine emails — scheduling confirmations, document receipt acknowledgments, status updates — Intakit Intelligence drafts a professional reply with a confidence score. Review, edit, and send in one click.

Full Audit Trail

Every triage decision is logged with timestamps, confidence scores, and the reasoning chain. Seven compliance actions are tracked: classification, routing, blocking, drafting, sending, escalation, and override.